December 05, 2017
Dubai, United Arab Emirates; December 5, 2017: AutoPro recently concluded the second phase of training 27 employees at the Dubai Economy (DE).
AutoPro's professionals trained the DE employees from the customer complaint sector on tyre inspections and technicalities, safety tips, identifying possible defects, the importance of regular maintenance and services, and shared knowledge about drafting and evaluating customer complaints.
Renowned for quality services, authenticity and convenience, AutoPro currently operates 32 automotive service centers located at ENOC stations across Dubai and the Northern Emirates and will be continuing with its growth plans in 2018.
The training programme is in line with AutoPro's long term commitment to share knowledge and expertise with different government entities to enhance understanding and awareness around road safety in the UAE.
His Excellency Saif Humaid Al Falasi, Group CEO, ENOC, said: "Our partnership with Dubai Department of Economic Development to offer training programmes on road safety is in line with our efforts to ensure that our stakeholders understand the importance of preventive maintenance. We hope that through this collaboration, we can work collectively to make road safety a priority when it comes to vehicle maintenance and road safety."
Mohammed Ali Lootah, CEO of Commercial Compliance & Consumer Protection Sector, Dubai Economy, commented on this training: "The workshop conducted by ENOC AutoPro gave our employees the opportunity to understand more about their products and services of tyres. In return, this will help us resolve any complaints and understand the issues highlighted by the customers to avoid any dissatisfaction and to ensure customer safety. The consumer protection department would like to thank ENOC AutoPro for conducting the workshop and giving us the opportunity to understand their product and looking forward to organising more workshops to contribute to consumer rights and protection which focuses in providing better service to our customers."
As part of its efforts towards enhancing services to their customers, AutoPro will be introducing two Mobile Units that include equipment for tyres and battery services. the units are tailored to reach customers living in Meadows and Jumeirah Village Circle.
AutoPro provides professional, reliable and value-for-money preventive maintenance and repair programmes in a clean, modern, comfortable and easily accessible environment. Performing a majority of basic motor repairs, the services cover small to large cars and includes preventive maintenance, brakes servicing, air-con repair, suspension and clutch replacement, electrical work and tyre sales.